Frequently Asked Questions
Everything you need to know about your favorite licensed apparel and accessories.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy for licensed merchandise?
We accept returns on unworn and unwashed items with original tags attached within 30 days of purchase. Please note that certain limited edition collectibles may be final sale.
Are your products officially licensed?
Yes, Bioworld is a global leader in licensed apparel. Every product we sell is 100% officially licensed and created in partnership with the original brand or studio.
Do you ship internationally?
Currently, we ship to the United States and select international territories. Shipping costs and delivery timelines vary based on the destination country and local customs processing.
How can I track my package?
Once your order has been handed over to the carrier, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.